• Karolena

Free Roadside now for Service Smart℠ Clients

Over the last two quarters we have been testing out a new roadside assistance program from BG Products, BG On The Road. It has been by invitation only for certain Service Smart clients as we try it out and evaluate the feedback received.

Beginning December 1st, we are officially going to make this option available, FREE, for all Service Smart clients whenever they use ANY BG Product.

Things you need to know:

  • Professional Auto Care will pay for the card. There is no cost to the client for the enrollment itself and the terms for the amount of coverage per occurrence is outlined on the card. Here is a link.

  • Since it is a BG Products program, the client will need to use a BG Product during their visit and be a valid Service Smart client in order to be eligible. This can be any product, a motor oil additive or some other fluid service.

  • It is for a six month term and goes into effect five days after registration.

  • We are going to be adding a new line item to the Vehicle Health Reports health reports to include the expiration date so clients can be aware when it expires. This line to the reports will be added early 2021.

  • Based upon client feedback, it has been brought to our attention that clients would like us to register them for the service. It gets pushed down the To Do List, life gets in the way or the invitation cards becomes accidentally lost. We are here to be of service and make car care easier and in every way.

We would like to thank everyone who opted into it. You all gave us great feedback and we are grateful for your participation in our surveys. We are excited to make this the new standard!

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